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About
Confronting coronavirus challenges together
Together we’re refocusing our efforts to keep people healthy and businesses running. From supporting the mobile workforce to guiding industries through their response to the pandemic, we’re here to help.
Cognizant Combats COVID-19
Operation C3 is designed to fight the COVID-19 crisis in India on 3 fronts—equipping hospitals, improving oxygen resources and providing vaccines in support of our associates, their dependents and our communities.
READ MORE- RECENT UPDATES
PERSPECTIVES
How to Emerge from the Pandemic Stronger
Grounded in the lessons learned through the pandemic, Cisco has updated its strategic playbook, which includes recommendations for all organizations
PERSPECTIVES
Encouraging Innovation as Work Moves Semi-Remote
Remote work can increase productivity but often hinders innovation. A hybrid model is needed to harness the best of remote and onsite work.
BLOG
Three Leadership Lessons for the Post-COVID Workplace
Leaders shouldn’t act as though the changes of the last year didn’t occur. Here are three new leadership behaviors to embrace—permanently.
PERSPECTIVES
Managing People in a Pandemic: Lessons From the Front Lines
With the right tweaks to processes and management approaches, Cytiva delivered on surging demand despite COVID-19 lockdowns.
PERSPECTIVES
Intelligent Automation in the Post-Pandemic World
Pushed into uncharted territories by the COVID-19 crisis, businesses across industries are relying more on process automation, but have a long way to go before reaping its full potential.
PERSPECTIVES
A Room With a View Forward
The pandemic hit the hospitality industry hard, but IHG Hotels & Resorts is well positioned for a recovery.
WHITEPAPERS
The Timeline for What’s Ahead
In the decade to come, the world will be a much different place, with some surprising new additions. Call it “the perpetually new normal” — always changing in reaction to whatever came just before.
WHITEPAPERS
Redefining Shopping for a Post-Pandemic World
In the last few years, traditional retailers have struggled to effectively adjust to a world of e-commerce. Now, with the pandemic as a further existential challenge, there’s no turning back.
PERSPECTIVES
Streamlining Program Management During the Pandemic
While working with a global tank storage company on an enterprise resource planning (ERP) systems initiative, we discovered the special sauce to streamline program management during the pandemic.
PERSPECTIVES
Eight Ways to Emerge Stronger From the Crisis
With the pandemic easing, it’s time for businesses to square their shoulders and aggressively move toward a digital-first future. Lessons learned from COVID will help.
BLOG
Let’s Use the Pandemic as a Turning Point for Diversity and Gender Equality
COVID-19 spurred more flexible approaches to work. By continuing to build toward this future of work, we can better support gender equality and diversity.
PERSPECTIVES
Decoding the Data Modernization Imperative for a Post-COVID World
Made essential in the aftermath of COVID-19, businesses in North America have few options to modernize their data management and analytical models.
BLOG
The Search for COVID Answers Begins With the Right Data (Part 6)
Businesses getting the best answers to their COVID-19 questions are those that were already prepared to use AI, data, the cloud and agile practices.
PERSPECTIVES
How North American Businesses are Crafting Their Post-Pandemic Digital Future
COVID-19 has accelerated the already healthy pace of digital change across the Americas. This has created a fresh set of challenges for businesses to tackle.
PERSPECTIVES
Winning with Digital in Post-COVID-19 Healthcare
The pandemic’s impact validated the industry’s initial digital investment priorities; now is the time to fine-tune them—or play catch-up—to align with shifting COVID-influenced trends.
PERSPECTIVES
How COVID Changes the Digital Divide Debate
By exposing the worst elements of our digital have and have-not world, COVID-19 has shone light on how the divide can and should be bridged.
PERSPECTIVES
Retail Leaders Roar Ahead: Here’s How They Can Capitalize On Consumers’ New Shopping Behaviors
Against the odds, category-leading retailers got it done during the pandemic. Next up is getting ready for the post-vaccine era.
WHITEPAPERS
Disruption: Data and Analytics Modernization in the COVID-19 Era
COVID-19 has changed the world. The latest research reveals that many companies benefit by rethinking their analytics models and data management processes to keep up with the new reality of doing business.
WHITEPAPERS
Shared Service Centers: Risks & Rewards in the Time of Coronavirus
Our recent research reveals that organizations are reassessing the pros and cons of captive services. The advantages – technology and process standardization, economies of scale and lower-cost labor – are pitted against mounting geopolitical, business continuity and innovation concerns.
BLOG
Even Inexact Data Can Be Meaningful to AI
As we launch our Pandemic Response Challenge with XPRIZE, we’re certain everything we’ve learned about AI will help mitigate the impact of COVID.
BLOG
COVID Has Amplified the Call for Agility and Collaboration
In the year since we published our book "Transforming While Performing," the need for a culture of agility and collaboration has only grown more important.
PERSPECTIVES
CJoF Index Q3 ‘20: Pandemic Survival Elevates the ‘Now of Work’
As COVID-19 derails most aspects of our professional and personal lives, most digitally-enabled jobs of the future have taken the hardest hit, our latest index reveals.
SPECIAL REPORT
How to Create Safe and Healthy Buildings Post COVID-19
As restrictions around COVID-19 ease, employees and customers will look up to businesses for ensuring their safety indoors.
- DIGITAL WORKPLACE
BLOG
Belonging in the Age of COVID-19
Businesses can take these five steps to improve employees' sense of belonging, even at a time of remote work and office shutdowns.
PERSPECTIVES
The Future is Now: COVID-19 Has Accelerated Workplace Trends
Working in your pajamas. Bidding farewell completely to hardcopy. Using voice commands for darn near everything. We knew these shifts were coming, but the pandemic changed the timetable.
BLOG
Meeting the WFH Crunch with Remote Manageability, in or out of Band
A remote manageability system empowers IT to monitor, restore, upgrade and protect devices whether they're powered-up or powered-down.
WHITEPAPERS
Shared Service Captive Centers: Assets or Liabilities in the Post-COVID-19 Era?
COVID-19 has delivered a profound shock worldwide. With close to seven million cases and almost 400,000 deaths at the time of writing, COVID-19 was something few people had heard of at the turn of the year.
PERSPECTIVES
Reinforcing Productivity in the Age of Remote Work
Thrust into large-scale work-from-home programs by COVID-19, businesses are learning that customers demand a high-quality experience no matter what. We explain how to meet customer expectations in a robust, scalable manner.
BLOG
Turning COVID-fueled Anxiety into a Strength
Anxiety has become a fact of life in the post-pandemic workplace. Here are a few tools that can help employees work with their stress, not against it.
WHITEPAPERS
COVID-19: The View From the C-Suite
As senior managers assess the fallout of the pandemic, top priorities range from accelerating digital initiatives amid cost-cutting pressures, to ensuring health and well-being, according to our recent study.
BLOG
70 Days Later
It's been 10 weeks since the virus turned our lives upside down. Here are a few musings about the good and the bad of living and working—all from home.
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BLOG
How Affinity Groups Elevate Us: Lessons From Self-isolation
We need affinity groups now more than ever to help us deal with the curveballs that come our way and unite us with a common purpose.
BLOG
Withstanding Tough Times Requires a Definitive & Durable Work Culture
During the COVID-19 crisis, it's essential to establish an engaging culture that keeps employees motivated and connected, regardless of their location.
BLOG
Get Ahead of New Workforce Demands With Modern Device Management
Here's a device management approach that will boost productivity of remote workers, lower CapEx, eliminate manual work and reduce dependence on IT.
PERSPECTIVES
Feeling Like We Belong … Even When We’re Far Apart
In a post COVID-19 world, it’s more important than ever for businesses to give employees a sense of belonging whether they’re in an office or not.
BLOG
Resolving Digital Congestion Amid the Coronavirus Crisis
With millions working remotely, digital congestion has replaced physical traffic jams. Here's how we can all take part in freeing up bandwidth.
BLOG
Amid Crisis, It’s Ok to Be Vulnerable
The COVID-19 pandemic has had an unexpected consequence: The ability to reveal our vulnerability to the people we work with.
BLOG
Surviving Digital Business Change Amid any Crisis
While much uncertainty surrounds the COVID-19 crisis, it's clear the best way forward is to accelerate digital business change.
PERSPECTIVES
Managing Your New Virtual Teams Well
Many organizations suddenly have hundreds or thousands of employees working from home. Apply lessons learned from remote working veterans to keep teams focused and productive.
PERSPECTIVES
Staying Connected in the Time of Coronavirus
Even as physical distance is required, maintaining close ties to customers, partners and employees is critical to sustaining the long-term health of the business.
BLOG
The Future of Work. At Home.
Since the coronavirus struck, millions are suddenly having to work from home. Here are a few tips from someone who’s been doing it, happily, for 20 years.
PERSPECTIVES
Contending with the COVID-19 Pandemic
How well an organization weathers the effects of the COVID-19 outbreak will depend a great deal on how effectively it cares for its employees.
- INDUSTRY VIEWS
BLOG
Event-streaming Technology Paves the Way to Post-COVID Healthcare Agility
With event-streaming technology, health providers and payers can quickly enable responsive experiences such as virtual care, without legacy complexity.
BLOG
For Banks, Supporting Small Businesses in the Pandemic Goes Well Beyond Lending
From offering SMB-specific products and financing options, to joining digital marketplaces, there are many ways for banks to support small businesses.
WHITEPAPERS
From Chaos to Catalyst: Five Imperatives for Healthcare
COVID-19 could be the catalyst for lasting change throughout the industry—if providers and payers re-imagine their future roles in a world reshaped by the pandemic.
PERSPECTIVES
Three Steps to Turn Elderly Care Virtual, Human-Centric, and Cost-Effective
The COVID-19 pandemic has highlighted the need for better elderly care forcing hospitals to quickly adopt technologies that could make elder care more affordable, on-demand and human-centric.
PERSPECTIVES
Five New Realities for the Financial Industry: What Banks Must Do Now
There are many pragmatic, achievable measures that financial institutions can take to remain relevant and competitive in a post-pandemic world.
PERSPECTIVES
Provider Revenue Cycle Management in the Post-COVID-19 World
U.S. healthcare providers must transform their revenue cycle management practices to weather the added financial strain of the pandemic and prepare for business in a profoundly reshaped industry.
PERSPECTIVES
Agile in a Remote Environment: For Communications and Media Companies
The need for virtual teams puts newcomers to Agile in a tough position: Communications and media companies, are still learning the development methodology’s techniques just when they most need its strengths.
BLOG
Banking’s Latest Challenge: Managing Job Performance in the Remote Workplace
As remote work normalizes, banks need to adopt workforce analytics to assess job performance and identify productivity bottlenecks.
CASE STUDY
Pandemic Academics: College Testing Goes Virtual
When COVID-19 forced social distancing, Cognizant Softvision teamed with a leader in college and career readiness to virtualize test taking.
BLOG
Banking’s Quiet Embrace of ‘Work From Anywhere’ (Part 2 in a Multi-part Series)
As the pandemic persists, banks' digital operating models are maturing, turning the quick fix of "work from home" to a more permanent "work from anywhere."
PERSPECTIVES
Telecoms and Smart Cities: Moving Up the Value Chain
Telecoms are playing a front-line role in the smart city movement. But to best support post-coronavirus urban needs, such as enabling more real-time healthcare, they must aggressively push beyond their current infrastructure ambitions.
PERSPECTIVES
Reinventing Clinical Trials for a Stay-at-Home World
As current social distancing guidelines prevent most face-to-face clinical trials, move to decentralized clinical trials that can improve care, empower patients and speed access to data.
BLOG
Where Will Businesses Invest in the Post-pandemic World? Look to Telemetry
With telemetry, organizations can uncover areas ripe for cost-cutting and understand the factors affecting productivity when employees work from home.
PERSPECTIVES
Will COVID-19 be the Tipping Point for Immersive Advertising Experiences?
With consumers at home creating sophisticated, imaginative videos, brands and advertisers should be preparing to capitalize with truly immersive campaigns.
PERSPECTIVES
Altered Slates: COVID-19 Radically Changes the Metrics for M&E Investments
Forget return on investment (ROI). For media and entertainment (M&E) companies, the pandemic has triggered a new set of measures to prioritize project portfolios.
PERSPECTIVES
Winning in the Healthcare Price Transparency Era
Empowered healthcare consumers will use the new published prices (with quality information) to comparison shop, defying industry skeptics.
BLOG
Beating the Next Pandemic With a Resilient New Healthcare Supply Chain
Healthcare systems, governments and distributors must create a more responsive and resilient healthcare supply chain to contend with future pandemics.
WHITEPAPERS
Agile Drug Development Required in a New Age of Urgency
Dealing with aggressive global pandemics. It’s time to reconsider the current paradigm of drug development, clinical trials and regulatory approvals.
PERSPECTIVES
How Life Sciences Supply Chains Fight COVID-19
As the pandemic has revealed, life sciences companies must significantly improve their ability to sense and respond to change. Longer term, they must rethink their reliance on far-flung global manufacturing and just-in-time inventory.
BLOG
AI in Life Sciences: Faster and Surer Diagnosis of Disease
AI and machine learning are transforming how and where diagnosis takes place, which will help tame COVID-19 and future diseases.
BLOG
Redesigning E-commerce Experiences to Serve the Elderly and Disabled During the Pandemic
The COVID-19 crisis has exposed the need to design and test e-commerce experiences that enable all types of users to access needed goods and services.
BLOG
Truly Portable, Personal & Shareable Health Records Could Prevent Future Pandemics
All that's missing from a high-tech approach to quelling a future outbreak is the ability to share personal and portable health records.
PERSPECTIVES
Rapid Response to COVID-19 Crisis Thwarts Panic Buying Down Under
How a large grocery retailer in Australia and New Zealand limited sales of essential items while helping to protect the health of shoppers and employees alike.
BLOG
Data, Privacy and the Health of Nations
By opening ourselves up to health-based monitoring, we're also introducing the long-term dangers of citizen surveillance and losing our grip on privacy.
VIDEO
The Rules of Remotopia
Even before COVID-19, Remotopia, work from home was emerging as a place of the future. Leaders need new rules for managing remote workers. Now is the time for your organization to experiment and fine-tune remote working.
PERSPECTIVES
A Way Forward for Building Resilient Supply Chains
The COVID-19 pandemic has revealed a lack of preparedness across the global supply chain to a variety of business disruptions. Here are three concrete actions your organization should consider to reinforce supply chain resilience in the event of future supply shocks.
BLOG
Novel Coronavirus Will Spark a Whole New World of Healthcare
COVID-19 could catalyze a more open, distributed model of care delivery and hasten the emergence of new health disciplines.
BLOG
A Waze-like Way of Navigating Infectious Disease With Precision Epidemiology
A platform with Waze’s design simplicity and reliance on personalized data sources could help us detect and prevent infectious disease outbreaks.
BLOG
It’ll Take New Tools and Partnerships to Fast-Track Clinical Trials for a COVID-19 Rx
The industry needs new tools, technologies and partnerships to collaborate virtually on drug development and clinical trials for COVID-19 treatments.
VIDEO
Modernizing Drug Development in the Face of COVID-19 Pandemic
Srini Shankar and a panel of experts discuss adapting existing technologies to drug development using real-time, real-world evidence and clinical analysis to accelerate critically needed therapies to reach patients and save lives.
PERSPECTIVES
COVID-19: Accelerating Industry 4.0: A Good Prescription for Surviving Today’s Pandemic and Mitigating the Next One
Digital tools can equip manufacturers with the foresight and resiliency they’ll need to recover from the COVID-19 crisis.
BLOG
Banking's New Reality: Getting Remote Work Right (Part 1 of a Multipart Series)
Here are the common missteps banks should avoid to successfully enable remote work and digital operations, during the pandemic and beyond.
PERSPECTIVES
Retail’s New Conundrum: Rethinking the Customer Experience in a World of Social Distancing
Due to COVID-19, the retail customer experience is undergoing a complete makeover. Here’s where brands should focus as they wisely revamp their experiences to reflect what consumers value most today and may seek in a post-pandemic world.
PERSPECTIVES
Commercial and Medical Life Sciences in the COVID-19 Age
Virtual healthcare, data science, and digital interoperability can help the healthcare ecosystem stay effective in a chaotic pandemic. They can also help life science companies remain strong in the post-COVID commercial, social and regulatory environment.
VIDEO
Agile Drug Development Required in a New Age of Urgency
An expert panel will discuss how out-of-the-box thinking and technology can be applied to counter future global health emergencies.
BLOG
The Fate of the Next Pandemic Lies in What We Eat
Decisions made by nations and businesses on how food is grown, bred, transported and sold will play a key role in preventing or causing the next pandemic.
BLOG
Healthcare, Unbound
App-first, on-demand, anywhere/anytime healthcare will help stop virus outbreaks from turning into the next pandemic.
PERSPECTIVES
COVID-19: Healthcare Can Step Up Digital to Meet Demand
The pandemic is driving consumers toward digital healthcare channels. Healthcare organizations must ensure their current offerings meet this demand while simultaneously building new digital capabilities to serve members and patients long term in a profoundly reshaped industry.
BLOG
AI in Life Sciences: Faster Cures for Viral Disease
The COVID-19 pandemic reaffirms why AI is essential to accelerating the time it takes to discover a treatment for all types of viral disease.
PERSPECTIVES
COVID-19: Time for P&C and Life Insurers to Give Digital Capabilities a Tough Workout
Exercising digital strengths will help insurers maintain high-quality experiences for policyholders during the pandemic while improving business resiliency.
PERSPECTIVES
COVID-19: How Banking and Financial Services Organizations Can Respond
Financial institutions have a critical role to play in keeping the world running during the COVID-19 outbreak. Here’s how to do it.
E-BOOK
Agile Drug Development Required in a New Age of Urgency
The need for agile drug development is more critical than ever as the world contends with an unprecedented healthcare crisis.
BLOG
COVID-19: The Operational Impacts on Manufacturing, Now and Later
Here are some of the short- and long-term impacts that will likely result from manufacturers' response to COVID-19 and the best actions to take.
BLOG
Balancing Health Data Sharing With Protections: Great Medicine for Quashing Epidemics
To fight the spread of COVID-19, U.S. healthcare organizations need to share health data while meeting federal data interoperability requirements.
PERSPECTIVES
COVID-19 Learnings for Consumer Goods
To cope with the coronavirus pandemic, consumer goods and retail organizations need a holistic supply chain strategy built on a flexible and robust digital foundation that anticipates disruptions and provides proactive recommendations to keep pace with the fluctuating demand and fulfillment cycle.
CASE STUDY
Track Possible COVID-19 Symptoms? There’s an App for That
Sensyne acts quickly during the pandemic to provide people with a digital medical symptom tracker to help individuals and families monitor their own health and support members of the community who are most in need.
BLOG
With the next Phase of PPP Undecided, Here’s What Banks Can Do to Prepare
Here's what PPP lenders can do during this period of legislative limbo to ensure they can act quickly when more clarity is gained.
PERSPECTIVES
Resetting the Digital Table for Food Services
As the hard-hit restaurant industry eyes a future in which the coronavirus remains a threat, forward-looking businesses are using technology to implement changes that are in many cases long overdue.
- BUSINESS SOLUTIONS
PERSPECTIVES
Six Strategies for Recrafting the Manufacturing Enterprise
To succeed in the post-COVID-19 world, manufacturers must embrace change at myriad levels. Consider this as an opportunity to reevaluate strategies, business models, processes and technology adoption—and we’ve developed a roadmap.
WHITEPAPERS
IoT: Powering the Future of Business and Improving Everyday Life
New survey shows IoT at scale is a critical path, but many companies struggle to realize value. See how 10 companies are overcoming these challenges and succeeding in the new normal.
PERSPECTIVES
Six Steps to Reimagine Software Engineering for the Post-COVID-19 Era
In the post-COVID-19 world, software engineering organizations must respond to a rapidly changing reality. This will require organizations to holistically embrace new technologies, mindsets and cultural changes to emerge stronger.
BLOG
For SAP Shops, Cloud Migration Is Essential–Pandemic or Not
Many SAP shops see cloud migration as a steep hill to climb. However, those that have made the move are better equipped to meet today's business challenges.
CASE STUDY
Secure Remote Working Extends Services for a Retailer During COVID-19
Implementing Microsoft’s cloud-based Windows Virtual Desktop solution and an enterprise mobile management platform enabled one retail player to ensure business continuity during the COVID-19 crisis.
BLOG
As COVID Spurs More Cloud Migration, Here’s How to Ensure Success
More businesses are moving to the cloud. With these six parameters, enterprises can ensure they orchestrate an effective and accelerated cloud migration.
CASE STUDY
For Leading Pawn Company, Cognizant Softvision Increases Engagement and Efficiency
A pandemic pivot for a new retail point-of-sale platform Cognizant Softvision’s “Virtual Pods” nimbly adapt to mid-project redirection and deliver a solution for COVID-19 and beyond.
PERSPECTIVES
How to Ensure That QA Teams Support Business Continuity While Working Virtually
IT and IT-enabled services organizations play a vital role in assuring business continuity. Now working from home, QA groups must take assertive steps to collaborate and safeguard critical client information.
BLOG
Don’t Let IT Backlogs Stymie Digital Change amid a Crisis
By taking a methodical approach, businesses can refine, groom and prioritize their IT backlogs, and ensuring that important endeavors don't get put on hold.
BLOG
Using Evolutionary AI to Deal With COVID-19—and More
Evolutionary AI offers a new model for determining the most effective prescriptions for meeting goals, whether to mitigate disease or optimize the business.
BLOG
Here’s What Application Modernization Really Means–and Why It’s Essential Post-COVID
True application modernization goes beyond cloud hosting and microservices architectures. Don't overlook these other essentials.
BLOG
Agile in the Age of COVID-19
Software product engineering’s popular approach, Agile, withstands the constraints of crises.
BLOG
Four Ways to Enhance the Customer Experience Amid COVID-19
Businesses are relying more than ever on customer service center solutions that deliver a consistent and self-enabling customer experience.
WHITEPAPERS
Becoming a Software-Centric Business—Best Path Forward in an Uncertain Post-COVID-19 World
Innovating in a post-pandemic world will pose new challenges—from unpredictable shifts in customer behavior to development teams that work from home by necessity or choice.
PERSPECTIVES
How Asian Companies Can Advance AI in the Post-COVID Era
Although APAC and Middle East companies have been slow to embrace AI, the ongoing pandemic creates new business-technology imperatives.
BLOG
Accelerated Cloud Migration Is Essential to Surviving the Covid-19 Crisis–and Beyond
Cloud migration will make it more convenient and affordable to manage IT infrastructure and calibrate the computing needs of remote employees in real-time.
BLOG
Four Lessons Learned on Using Agile Analytics to Thrive in Crisis
Agile analytics is key to adjusting to fast-changing customer realities, now and after the pandemic subsides. Here's what we've learned from our experience.
BLOG
How to Support Consumers During and After the Pandemic: Give Them an Experience Stimulus
While governments work on an economic stimulus, businesses need to offer an “experience stimulus" to reflect new consumer concerns and behaviors.
BLOG
AI & Data: Our Best Hope for Infectious Disease Prevention, Treatment, Mitigation & Cures
Advanced forms of AI are already critical to fighting the pandemic, and they'll be increasingly vital in combatting infectious disease in the future.
PERSPECTIVES
The Times, They Are A-Changin’: Software Development After COVID-19
The pandemic has brought tectonic shifts in consumer behavior that demand similar changes in your approach to software. Here are key recommendations and places to start.
BLOG
Collaboration Without Boundaries: Speeding the Crisis Response With Public-Private Alliances
The level—and speed—of international collaboration triggered by COVID-19 has transcended baseline expectations and set a new historical benchmark.
BLOG
Re-Imagining Software Engineering for the Post-COVID-19 Era
The COVID-19 pandemic has forever changed many of our behavior patterns, which is enforcing a shift in how we approach software engineering.
PERSPECTIVES
The Changing Nature of Organizational Change
Amid the ongoing COVID-19 pandemic, senior leaders need to recalibrate how they position and manage change throughout the organization so the business can emerge stronger and more in tune with human and market needs both now and once the crisis subsides. Here’s how.
BLOG
How Intelligent Automation Is Solving Unforeseen COVID-19 Challenges
Here's a look at two companies that have successfully turned to intelligent automation to tackle the unprecedented challenges resulting from COVID-19.
BLOG
Keeping the Lights on During the Pandemic
Forward-looking businesses are offloading data center maintenance and management to the cloud to keep things running during the COVID-19 pandemic.
BLOG
Intelligent Automation: A New Business Basic for Our Times
Investing in intelligent automation will help enterprises meet the business imperatives spurred by the pandemic and prepare for the "new normal."
- Workforce of the Future
PERSPECTIVES
CJoF Index Q3 ‘20: Pandemic Survival Elevates the ‘Now of Work’
As COVID-19 derails most aspects of our professional and personal lives, most digitally-enabled jobs of the future have taken the hardest hit, our latest index reveals.
SPECIAL REPORT
How to Create Safe and Healthy Buildings Post COVID-19
As restrictions around COVID-19 ease, employees and customers will look up to businesses for ensuring their safety indoors.
PERSPECTIVES
The Changing Workforce: Preparing for What Comes Next
In a preview of forthcoming research findings, we offer five takeaways for leaders to reset the workforce and develop a future-forward script for the COVID-19 aftermath.
PERSPECTIVES
The Safer Workplace: Reopening Factories, Distribution Centers and Stores
We explore the top challenges that businesses face as they bring employees, customers and visitors back to facilities—and offer a roadmap for success.
BLOG
When Employees Return, the Workplace Needs to Be Smarter
Smart offices will turn the workplace left empty by the pandemic into a more effective environment that is safe, secure and attractive to employees.
SPECIAL REPORT
Follow Us on SoundCloud
Welcome to the Part 2 of the Remotopia podcast series where our experts, discuss a range of subjects around the billowing virtual workplace–from questions to ask when the workplace goes virtual.
BLOG
Augmented and Virtual Reality Will Fill in the Gaps Enforced by Social Distancing
In a contactless world, organizations will turn to augmented and virtual reality to design employee and customer interactions.
PERSPECTIVES
By the Numbers: Digital Maturity in Asia
Led by China, the Asia-Pacific region is well positioned when it comes to digital transformation, leveraging a multifaceted approach to “engineering the modern business.” The result: digital advantages enjoyed by digital-natives.
BLOG
What the World Needs Now–and Even More During the Pandemic: Chunkers
In the COVID crisis, businesses need 'chunkers' who can see the big picture of a loosely described endeavor and determine the details needed for success.
PERSPECTIVES
Five Profound Changes in the Business Environment
The COVID-19 crisis is leaving destruction in its wake, but it’s also redefining the future business terrain. We asked 500 senior executives what to expect going forward.
PERSPECTIVES
Managing Contact Centers Through COVID-19 and Beyond
When global lockdowns and stay-at-home orders due to COVID-19 forced millions of workers to go virtual, contact centers were not immune.
PERSPECTIVES
3 Myths and Fixes for the Paycheck Protection Program’s Next Phase
Loan forgiveness is here. The question on every bank’s mind is what will it be like?
PERSPECTIVES
An Evolving Profession: 21 New HR Jobs to Watch For
Our bold predictions on next-generation careers in the ever-more-important human resources field.
BLOG
How to Survive the Post-pandemic Age: Start with Self-disruption
Without internal disruption, businesses will struggle to realize the full value of initiatives they undertake to stay relevant in these fast-changing times.
PERSPECTIVES
Tooling up for a Future of Infectious Disease
Environmental changes, new lifestyles, diet and a high level of mobility are expected to give rise to a wide array of infectious diseases that could emerge as the number-one threat to civilization. To minimize the loss of lives and societal disruptions, a set of digitally-enabled measures can ensure that we are better prepared for whatever the future brings.
PERSPECTIVES
Open for Business: Making the Workplace Safer for Employees and Customers
In a post-pandemic world, workers and customers simply will not enter a building unless they’re safe—and are reassured of it. We offer pragmatic advice on assessing safety needs and introducing new technologies to existing spaces.
PERSPECTIVES
Remotopia: Where Virtual Business Happens
The remote work directives that resulted from the COVID-19 pandemic reveal that virtual work is no longer a utopian ideal. It’s real and here to stay. To assist in the transition, we present recommendations that help everyone succeed in this new normal.
PERSPECTIVES
Remote Work: We Did It–Now What?
As the sense of crisis dissipates, remote work will remain the rule rather than the exception for many. Organizations must now apply their COVID-19 learnings so remote employees feel as comfortable and productive working virtually as they would be if they were physically present in the office.
PERSPECTIVES
It’s Time for a Data-Driven, Redesigned Approach to the New-World Workforce
To take advantage of all that today’s workforce has to offer, organizations must shift away from a career model that never imagined the working population becoming so diverse.
BLOG
Keeping Remote Workers Productive, Now & Beyond the Covid-19 Crisis
Smart productivity solutions can help businesses facilitate uninterrupted work and enhance the user experience for remote workers.
PERSPECTIVES
Safe and Smart Buildings: Five “Measurable” Actions Businesses Must Consider Now to Reopen
The COVID-19 pandemic has forced a complete re-evaluation of our physical plants. Consumers and workers won’t set foot in facilities they don’t believe to be safe. Fortunately, IoT technology can make it happen.
BLOG
How the Workplace Will Change, Post-COVID
At home or in the office, the workplace will never be the same. Here are a few ways organizations can optimize workforce productivity and safety.
PERSPECTIVES
COVID-19 Shreds the Jobs of Now; What About the Jobs of Tomorrow?
After a strong start to the year, the impact of coronavirus in March on the Cognizant Jobs of the Future Index was immediate, revealing job growth disruption in many employment categories beyond those that pivot around social distancing and virtual work.
SPECIAL REPORT
Welcome to Remotopia
Because of the coronavirus, a more complete picture of what #WFH—aka, Remotopia— looks like is coming into view. Learn how to reap the benefits of a more engaged and agile global workforce.
VIDEO
The Rules of Remotopia
Even before COVID-19, Remotopia, work from home was emerging as a place of the future. Leaders need new rules for managing remote workers. Now is the time for your organization to experiment and fine-tune remote working.
PERSPECTIVES
Rapid Response to COVID-19 Crisis Thwarts Panic Buying Down Under
How a large grocery retailer in Australia and New Zealand limited sales of essential items while helping to protect the health of shoppers and employees alike.
BLOG
The Post-Pandemic Future of Contactless Interactions
By making use of contactless technologies, businesses and societies can help employees and citizens interact safely, now and after the pandemic.
WHITEPAPERS
From Chaos to Catalyst
Take a four-phased approach to managing the coronavirus chaos and transform the shockwaves into a catalyst for positive change.
SPECIAL REPORT
After the Virus
What will the world look like in 2023? This special report looks at the impacts of the virus.
WEBINAR
From Chaos to Catalyst
Take a deep-dive discussion into the no regret catalytic moves you and your organization can make to keep your people and business healthy today and tomorrow.
BLOG
Re-Imagining Software Engineering for the Post-COVID-19 Era
The COVID-19 pandemic has forever changed many of our behavior patterns, which is enforcing a shift in how we approach software engineering.
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